22022611 Rev C 

 
 
 

 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Installation & Owner’s Manual 

 
 
 

 

 

Table of Contents 

Important Safety Instructions ________________________________________ 2

 

Section A -  Jukebox Specifications ___________________________________ 3

 

Section B -  Placing the Rock-Star Lx Wall-Mounted Jukebox on Location ___ 4

 

Location Power and Warnings ________________________________________________ 5

 

Jukebox Power and Reset Switches ___________________________________________ 6

 

Wall Mounting Instructions ___________________________________________________ 7

 

IR Remote Installation Instructions ___________________________________________ 10

 

Hard Drive Installation Instructions ___________________________________________ 11

 

Testing the Unit __________________________________________________________ 12

 

LED Lighting Controller ____________________________________________________ 13

 

Section C -  Audio Description & Operation____________________________ 15

 

Audio System Description __________________________________________________ 16

 

Audio System Features and Settings__________________________________________ 17

 

Sound & Speaker Set Up ___________________________________________________ 18

 

Connecting to Additional Power Amplifiers or “House” Systems _____________________ 19

 

Connecting a Paging Microphone ____________________________________________ 19

 

Connecting Speakers to an Audio Transformer __________________________________ 20

 

Power delivered to each speaker_____________________________________________ 21

 

Setting Volume Zones _____________________________________________________ 22

 

Volume Control (Zone) Linking ______________________________________________ 22

 

Indicator LEDs ___________________________________________________________ 22

 

Signal Inputs and Outputs __________________________________________________ 22

 

Section D -  Service & Maintenance __________________________________ 23

 

Recommended Routine Maintenance _________________________________________ 24

 

Section E -  Parts Catalog __________________________________________ 26

 

Front Door ______________________________________________________________ 27

 

Bill Acceptor Assemblies ___________________________________________________ 31

 

Inside and Outside Cabinet _________________________________________________ 32

 

LCD Assembly ___________________________________________________________ 34

 

Electronic Components ____________________________________________________ 35

 

Harnesses ______________________________________________________________ 37

 

Accessories _____________________________________________________________ 41

 

Section F -  Troubleshooting ________________________________________ 42

 

LED Indicators ___________________________________________________________ 43

 

Troubleshooting Charts ____________________________________________________ 44

 

Connection Diagrams______________________________________________________ 46

 

Contact Information _______________________________________________________ 50

 

Page 2 

 

Important Safety Instructions 

 
1.  Read these instructions. 

2.  Keep these instructions. 

3.  Heed all warnings. 

4.  Follow all instructions. 

5.  Do not use this apparatus near water. 

6.  Clean only with a dry cloth. 

7.  Do not block any ventilation openings.  Install in 

accordance with the manufacturer’s instructions. 

8.  Do not install near any heat sources such as 

radiators, heat registers, stoves, or other 
apparatus (including amplifiers) that produce 
heat. 

9.  Do not defeat the safety purpose of the polarized 

or grounding-type plug.  A polarized plug has two 
blades with one wider than the other.  A 
grounding type plug has two blades and a third 
grounding prong.  The wide blade or the third 
prong is provided for your safety.  If the provided 
plug does not fit into your outlet, consult an 
electrician for replacement of the obsolete outlet. 

 

10. Protect the power cord from being walked on or 

pinched, particularly at plugs, convenience 
receptacles, and the point where they exit from 
the apparatus. 

11. Only use the attachments/accessories specified 

by the manufacturer. 

12. Use only with the bracket specified by the 

manufacturer or sold with the apparatus. 

13. Unplug this apparatus during lightning storms or 

when unused for long periods of time. 

14. Refer all servicing to qualified service personnel.  

Servicing is required when the apparatus has 
been damaged in any way, such as when the 
power-supply cord or plug is damaged, liquid has 
been spilled or objects have fallen into the 
apparatus, the apparatus has been exposed to 
rain or moisture, does not operate normally, or 
has been dropped. 

 

The exclamation point within an equilateral 
triangle is intended to alert the user to the 
presence of important operating and 
maintenance servicing instructions in the 
literature accompanying the jukebox.

 

 

 

The lightning flash with arrowhead symbol, 
within an equilateral triangle is intended to alert 
the user to the presence of uninsulated 
“dangerous voltage” within the product’s 
enclosure that may be of sufficient magnitude 
to constitute a risk of electric shock to persons.

 

 

 

WARNING 

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or 

moisture. No objects filled with liquid, such as vases, shall be placed on the apparatus.

 

 

 

CAUTION! 

RISK OF ELECTRIC SHOCK.  DO NOT OPEN 

DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS. 

NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX. 

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

 

 

 

 

 

Page 3 

 

Section A - 

 

Jukebox Specifications

 

Rock-Star Lx 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Rock-Star Lx 

  Dimensions:

 

 

  Uncrated: 

 

 Height 

48” 

 Width 

25.75” 

 Depth 

10.75” 

  Crated: 

 

 Height 

52” 

 Width 

31” 

 Depth 

24” 

 

 

 

 

  Weight:

 

 

  Uncrated 

155 lbs. 

 

 

  Crated 

170 lbs. 

 

 

 

 

  Amplifier: 

 

  Output Power: 
  (Standard) 

1600 Wrms 

(Optional) 2600 

Wrms 

  Protection: 

Speaker overload 

High temperature 

Over voltage 

Under voltage 

Automatic, self resetting 

 

 

 

 

  Voltage: 

115VAC 

  Frequency: 

60Hz 

 

 

  Maximum 
  Power 
  Consumption: 

1600 max watts / 

320 standby watts 

7.75 max amps / 

2.75 standby amps 

 

 

 

 

  LCD: 

32” vertical LCD flat screen 

 

 

 

 

  Speakers: 

none 

 

 

Page 4 

 

 

 

Section B -  

Placing the Rock-Star Lx Wall-Mounted Jukebox on Location 

 
 

•

  Location Power and Warnings 

•

  Jukebox Power and Reset Switches 

•

  Wall Mounting Instructions 

•

  IR Remote Installation Instructions 

•

  Hard Drive Installation Instructions 

•

  Testing the Unit 

•

  LED Lighting Controller

Page 5 

Location Power and Warnings 

 

The jukebox must have a clean source of properly-phased and grounded 115VAC  
power at 10 amps max. This MUST be provided 24 hours a day, 7 days a week. 
The outlet the jukebox is connected to must NOT be controlled by a switch, nor 
can the circuit breaker feeding it be shut off at night. 

 

If the outlet is not properly phased, grounded, or is connected to an overloaded 
circuit, it must be corrected by a qualified electrician before using. 

 
 
 
Refer to the diagram below, along with the power supply diagram on the next page. The main power distribution 
unit is the power supply. This device contains the main circuit breaker along with surge protection. 

 

 
 
 
 
 
 

 
 

Figure 1-B

 –

 Inside View of Jukebox 

 

!

POWER SUPPLY 
AND MAIN POWER 
SWITCH  
(SEE FIGURE 2-B 
FOR MORE DETAIL) 

ROUTER RESET 
SWITCH 
(CLOSEST TO 
FRONT OF CABINET) 

ATX RESET 
SWITCH 
(CLOSEST TO 
REAR OF CABINET)

ROWELINK 
CONTROLLER 
(SERVICE, 
CALIBRATE,  
REJECT, AND 
POWER BUTTON 
LOCATION)

POWER BUTTON 
FOR LCD, LIGHTS, 
BILL ACCEPTOR(S),
AND CREDIT CARD 
READER 
(LOCATED ON BACK
OF JUKEBOX) 

Page 6 

Jukebox Power and Reset Switches 

The Rock-Star Lx is powered from a standard 
115VAC wall plug using the provided power cord.  
Inside the jukebox, power is routed to a Power 
Supply assembly located on the left-hand side of the 
cabinet (see 

Figure 2-B

).  This power supply includes 

a 15A circuit breaker and the Main Power ON/OFF 
switch.  All other components in the jukebox are 
powered by plugging them into this power supply. 

Soft Power Down 

The core computer and other components in the 
jukebox should remain powered up at all times.  
However, there may be times when the jukebox 
needs to be turned off so that customers cannot 
insert money or make selections.  The Soft Power 
Down mode will give every outward appearance that 
the jukebox is off by turning off the lights, the LCD 
display, the bill acceptor(s), and the credit card 
reader; however, the core computer and other 
internal components remain powered up.  There are 
multiple ways to enter and exit this soft power down 
mode: 

•

 

Power Button

 – The Power Button is located 

on the outside lower-right corner on the back 
of the cabinet (see 

Figure 1-B

).    Push  this 

button to enter the soft power down mode, 
push it again to exit the soft power down 
mode. 

•

 

Rowelink Controller Power Button

 – The 

button labeled “POWER” on the Rowelink 
Controller inside the jukebox (see 

Figure 1-B

) 

works in the same way as the Power Button 
located on the back of the cabinet. 

•

 

IR Remote Control

 – The button labeled 

“POWER” on the IR remote control 
transmitter will also toggle the soft power 
state just like the two buttons described 
above. 

Core Computer Power 

The jukebox core computer can be powered off by 
pressing the “SERVICE” button on the Rowelink 
Controller (see 

Figure 1-B

), and then touching 

“Shutdown Jukebox” on the touchscreen.  This will 
turn off the core computer and other components that 
get their power from the ATX power supply on the 
core computer.  To restore power after turning off the 
ATX power supply, the jukebox must be rebooted.  
Reboot the jukebox by toggling the Main Power 
ON/OFF switch off (see 

Figure 2-B

), and then back 

on, or by pushing the ATX Reset Switch (see “Reset 
Switches”). 

Hard Power Down 

When the jukebox power cord is unplugged or the 
Main Power ON/OFF switch is turned off, the jukebox 
is in the hard power down state.  All power is 
removed from all other components in the jukebox. 

Reset Switches 

There are also hidden reset switches located inside 
the cabinet on the lower left side (see 

Figure 1-B

).  

These are accessible by either opening the jukebox 
door, or by inserting a paper clip, toothpick, or other 
long, thin object through the access holes on the left 
side of the jukebox. 

•

 The 

ATX Reset Switch

 resets the computer 

core.  It is the push-button located closest to 
the rear of the jukebox (see Figure 1-B).  
This is like the Reset Switch on a PC. 
Pressing and releasing this switch will cause 
the computer mainboard to completely 
reboot. Use this switch only if the jukebox is 
completely non-responsive. 

•

 The 

Router Reset Switch

 resets the router 

and, if wired for it, your modem.  It is the 
push-button located closest to the front of the 
jukebox (see Figure 1-B).  If the Internet 
connection is lost for any reason, pressing 
and releasing this push-button switch may 
restore normal operation. 

 

 

Figure 2-B

 –

 Detail View of Power Supply 

 

PRE-AMP

ROUTER

BILL

ACCEPTOR

POWER IN

FROM TRANSFER BOX

LOCATED IN BOTTOM

CENTER OF CABINET

AMPLIFIER

MONITOR

MAIN POWER
ON/OFF
SWITCH

CIRCUIT BREAKER

ATX POWER
SUPPLY

 

Page 7 

Floor 

43” to 44” 

Wall Mounting Instructions

Choosing the Location 

It is recommended that the jukebox be mounted to a 
wall with the bottom approximately 35” to 36” up from 
the floor.  The wall must be strong and flat.  The 
jukebox should be visible and convenient to use.  Do 
NOT install directly above a radiator or other source 
of heat.  Be sure the speaker wires can be easily run 
to the unit. 

 

 

 

WARNING 

The mounting of the jukebox on the wall 
should be done by a qualified installer 
familiar with wall construction and loading.  
The wall and installation hardware MUST be 
capable of supporting a 170 lb. load.  
Failure to follow these instructions could 
result in serious injury.

 

 
For easier installation, the Rock-Star Lx is shipped 
with the front door detached from the cabinet.  After 
mounting the cabinet, the front door is easily attached 
to the cabinet. 
 
Tools and hardware required for normal installation 
into wood wall studs: 

•

  Socket wrench with 7/16” and 3/4” sockets. 

•

 Level 

•

 Pencil 

•

  Punch or Awl (to start the lag screws) 

•

  (4) 1/4” x 1-1/2” Lag screws provided 

•

 Masking Tape 

 
1.  Remove the mounting bracket locking bolt from 

inside the jukebox (

Figure 3-B

) to release the 

mounting bracket from the back of the jukebox. 

 

 

 

 

Figure 3-B – Inside View of the Top of Cabinet 

 
2.  Mount the bracket to the wall with the lower 

edge 43” to 44” up from the floor using 1/4” x  
1-1/2” lag screws that attach to wooden wall 
studs as shown in 

Figure 4-B

.  Be sure the 

bracket is level. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Figure 4-B – Mounting Bracket on Wall 

 

NOTE:

  If the wall is concrete, cinder block, brick, or 

uses metal wall studs, then the appropriate fasteners 
must be used.  At least 4” heavy duty fasteners (one 
in each corner) must be employed.  The fasteners 
must be able to support a 170 lb. object.  Do NOT 
use “press-in” anchors or any other “light” or 
“medium” duty fasteners.  Consult a contractor 
experienced in the type of construction used if there 
is any doubt about the strength of the mounting 
devices. 

3.  Prepare the wiring.  The power cord should be 

attached to the back of the jukebox near the 
bottom before mounting.  The speaker and other 
wiring enter the back of the jukebox near the top 
of the hinge side 

(see Figure 3-B).

 

4.  Place masking tape on the wall where the sides 

of the jukebox will be when the unit is hung from 
the bracket.  The outside of the jukebox is 3-
1/16” from the edges of the wall bracket. (See 

Figure 5-B

). 

 

 

 

 

 

 

 

 

Figure 5-B – Mounting Bracket 

Wire Access Holes 

Bracket Locking Bolt 

3-1/16” 

 

Page 8 

 
 
 
 
 

5.  Lift the cabinet onto the wall bracket. It will have 

to be lifted about 2” higher than its intended 
height. Keep it centered within the tape lines and 
keep the back flat against the wall, while slowly 
lowering it onto the bracket. When it has dropped 
into the slots, replace the bracket locking bolt 
(see 

Figure 3-B

). This prevents the unit from 

being lifted back off of the wall bracket. 

6.  Remove the masking tape from the wall. 

 
 
 

 
7.  The front door is secured using slide hinges, 

which require no tools to attach. To attach the 
front door, carefully lift the door and line up the 
hinge pins on the cabinet with the mating hinge 
barrels on the front door (see 

Figure 6-B

). Then 

carefully lower the front door. 

 
 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

Figure 6-B – Detail View of Top Cabinet Hinge with Front Door Opened 

 

 

WARNING 

The next step requires two people who can safely lift 170 lbs.

 

HINGE BARREL

ON FRONT DOOR

HINGE PIN

ON CABINET

 

Page 9 

8. Using 

Figure 7-B

, locate the free ends of the 3 

LCD cables, 2 LED cables and bill acceptor cable 
inside the cabinet.  Connect these cables from the 
cabinet to the front door as shown in 

Figure 7-B.

 

9. Using 

Figure 7-B

, locate the free ends of the credit 

card reader and ground wire cables on the door.  
Connect these cables from the front door to the 
cabinet as shown in 

Figure 7-B

. 

10.  Make sure all cables are dressed properly.  Use 

the cable clamps in the jukebox to keep cables in 
place.  Make sure nothing interferes with opening 
and closing the door. 

 

 

Figure 7-B – Inside View of Jukebox with Front Door Opened 

CREDIT CARD

READER CABLE

ROUTED HERE

LED & BILL

ACCEPTOR

CABLES ROUTED
IN FRONT OF FANS

VGA CABLE

(FROM VGA

CONNECTOR ON

COMPUTER CORE)

TOUCHSCREEN

CONTROLLER CABLE

(FROM USB PORT ON

COMPUTER CORE)

LCD POWER

CABLE

(FROM POWER SUPPLY)

DUAL BILL

ACCEPTOR CABLE

(FROM P7 ON POWER

SUPPLY AND P19 ON

ROWELINK

CONTROLLER)

SINGLE BILL

ACCEPTOR CABLE

(FROM P7 ON POWER

SUPPLY AND P19 ON

ROWELINK

CONTROLLER)

LED CABLE

(FROM PERIPHERAL

INTERFACE)

LED CABLE
(FROM LED

CONTROLLER

ASSEMBLY)

CREDIT CARD
READER CABLE
(FROM CC READER

TO USB PORT ON

COMPUTER CORE)

GROUND WIRE

ROUTED HERE

GROUND WIRE
(FROM GROUND
SCREW ON DOOR

[ABOUT 3" BELOW

TOP HINGE]
TO GROUND LUG)

LCD CABLES
ROUTED HERE

 

Page 10 

IR Remote Installation Instructions 

The Rock-Star Lx comes with an IR remote (located 
in the Handy Pack).  To install, plug the provided 
cable into the provided IR remote receiver (see 

Figure 8-B

) and route the other end of the cable 

through one of the wire access holes in the upper left 
corner of the cabinet.  Connect the end of the cable  
into the port labeled “P11 IR Detector” on the 
Rowelink Controller.  Install the IR remote receiver 
above the jukebox, with a clear line of sight between 
the receiver and the handheld transmitter.  Plug in 
and turn on the jukebox and test the remote (after 
installing the hard drive). 
 
 
 
 
 
 

 
 
 
 
 

Figure 8-B – IR Remote Receiver

 

 
 
 

Button Functionality on the IR Remote 
Transmitter 

To enable or disable options on the IR remote, see 
“IR Remote Setup” in the 

Network Setup, Jukebox 

Operation, Operator Setup Screens Manual. 

 
The 

REJECT

 button is used to cancel (or “Reject”) 

the selection currently playing and cancels all 
(Rejects all) selections in the queue if held down for 4 
seconds.  This functionality can be enabled/disabled 
through the software.

 

The 

POWER

 button turns the lights, the LCD display, 

the bill acceptor(s), and the credit card reader 
ON/OFF.  To turn them back on and resume normal 
operation, press the “POWER” button again. 

 
VOLUME 

The 

CH1+ and CH2+

 buttons raise the volume. 

The 

CH1– and CH2–

 buttons lower the volume. 

 

The 

PLAY

 button puts the jukebox in play mode. 

 
The 

PAUSE

 button puts the jukebox in pause mode 

for a programmed amount of minutes or until the 
PLAY button is pushed. 
 
The 

AP OFF

 and

 AP ON

 buttons turn any 

programmed Autoplay mode on/off. 
 
The 

FUTURE

 button is used to give a remote credit. 

 
The 

VID SEL

 button is reserved for future use.

 

 

 
 

RECEIVER SHOULD 

BE INSTALLED WITH 

SENSORS FACING FRONT 

CABLE CONNECTED TO 

TOP OF RECEIVER 

 

Page 11 

Hard Drive Installation Instructions 

 

CAUTION 

Hard drives are extremely sensitive to 
physical mishandling.  Always keep the 
hard drives protected from accidental 
falls, banging, dust, or liquids. 

 

 

WARNING 

Never install or remove a hard drive when 
the unit is powered on.  As an extra 
precaution, always unplug the power cord at 
the power supply before removing or 
installing the hard drive. 

 

1.  Unlock and open the front door. 
2.  Make sure the jukebox is turned off and 

unplugged. 

3.  Partially install the 2 provided thumbscrews 

in the mounting holes on each side of the 
hard drive (see 

Figure 9-B

), leaving about 

1/16 of an inch between the hard drive and 
the thumbscrew. 

4.  Install the hard drive into the bracket in the 

lower right-side of the jukebox (as shown in 

Figure 9-B

) and tighten the thumbscrews on 

the left side of the hard drive, leaving the 
thumbscrews on the right side of the drive 
loose. 

5.  Locate the free ends of the 4-pin hard drive 

power cable and the 2 x 20-pin IDE cable.  
These cables will be routed out of the bottom 
of the computer core near the hard drive.  
Connect these cables to the hard drive as 
shown in 

Figure 9-B

. 

6.  Plug in the power cord and turn on the 

jukebox by flipping the toggle switch on the 
power supply (see 

Figures 1-B and 2-B

) to 

the ON position. 

Connection Rules 

The first time you boot up the jukebox with your hard 
drive, a 30-day grace period will begin. If at the end 
of these 30 days your jukebox has not connected to 
the AMI Entertainment® Network to validate its 
licenses, the jukebox will cease to play selections. 

In order to properly connect to the network, a valid 
trigger code must be entered in the software.  To 
enter your trigger code, press the SERVICE button 
on the Rowelink Controller (see 

Figure 9-B

).  On the 

touchscreen, touch 

System Setup

 and then touch 

Enable/Extend Features

.  Enter the trigger code 

provided to you with your hard drive and then press 
the 

Send Code

 button.  The jukebox will display 

“Valid trigger code entered” if it accepted your entry. 

After the jukebox has made its initial connection to 
the AMI Entertainment Network, it must continue to 
connect at least once every 7 days to validate its 
licenses or the jukebox will cease to play selections. 

 

 

 

 

 

 

 

 

 

 

 

Figure 9-B – Inside View of Lower-Right Side of Cabinet 

 

 

THUMBSCREWS 
SECURING HARD DRIVE 
(BOTH SIDES) 

4-PIN POWER CABLE 
ATTACHED TO HARD DRIVE

2 x 20-PIN IDE CABLE 
ATTACHED TO HARD DRIVE

“SERVICE”, “CALIBRATE”, 
AND “POWER” BUTTONS ON 
ROWELINK CONTROLLER 

 

Page 12 

 Testing the Unit 

Testing the Network 

When all of the network connections have been 
made, boot up the jukebox. Enter the service mode 
by pressing and releasing the “SERVICE” button on 
the Rowelink Controller Assembly.  To test the 
network: 

1. Touch 

the 

System Setup

 button and then touch 

Advanced Administration

. 

2.  On the Advanced Administration Screen, touch 

Configure Server

. Then touch the 

Test 

Connection

 button. This test confirms the 

jukebox can connect to AMI’s server (“Server 
Found”), and authenticate a connection with 
AMI’s server (“Connected”). 

3.  If the connection is successful, you will see “

Yes

” 

next to “

Server Found

” and “

Connected

”. If the 

connection fails, you will see “

No

”. If the 

connection fails, check the settings on the 
Network Information screen (

Diagnostics

 –> 

Network Information

).  This screen will allow 

you to check the IP Configuration and run LAN 
and WAN tests. 

4. Touch 

OK

 and continue with “Testing the 

Touchscreen…”. 

Testing the Touchscreen, Bill Acceptor(s), 
and Credit Card Reader 

Touchscreen – 

Every time a new hard drive is 

installed, the touchscreen should be calibrated. 

 

Follow these steps to calibrate. 
1. Press the 

“CALIBRATE” button on the Rowelink 

Controller (see 

Figure 1-B

) to launch the 

calibration program.  This will override the 
application while the program runs. 

2.  Close the jukebox door and make sure it is 

locked. 

3.  Follow the directions on the screen, touching the 

center of the targets, and then touching “YES”. 

Follow the directions to touch different areas on the 
screen to make sure the cursor follows your 
movement. 

Bill Acceptor(s) and Credit Card Reader –  

(NOTE:  Credit Card functionality requires a 
broadband Internet connection). 

1.  Press the “SERVICE” button on the Rowelink 

Controller to enter service mode. 

2. Touch 

the 

Diagnostics

 button. 

3. Touch 

Credit Device Tests

. 

4.  Touch the box next to “Bill Acceptor” and “Credit 

Card” (if applicable) to put a check in the box and 
enable the test. 

5.  To test the bill acceptor(s), insert a $1, $5, $10, 

and $20 bill (into each bill acceptor, if the jukebox 
has two) and check the screen to make sure 
proper credit is awarded. 

6.  To test the credit card reader, swipe a valid credit 

card and check that the screen displays the last 5 
digits of the card. 

7.  When finished, touch the 

Back

 button to return to 

the Main Menu.

 

Testing the Audio 

NOTE

:  For operators pre-testing the jukebox in their 

own facility, any features in the application 
associated with the network will not work unless the 
jukebox is connected to the Internet. 
1.  If the jukebox is not in service mode, press the 

“SERVICE” button on the Rowelink Controller to 
enter service mode. 

2.  To add one (or more) credit(s) in order to play a 

song and test the audio, touch 

Cash 

Management

 and then touch 

Credit 

Management

. 

3.  Touch the box under “Credits” and a pop-up box 

will display. 

4. Touch 

Clear

 to remove the 0 from the box. 

5. Touch 

1

 (or more) and then touch 

Update

. 

6. Touch 

Save

 on the Credit Management Screen. 

7. Touch 

Exit Service Mode

. 

8.  After connecting speakers to the jukebox (see 

section C), play a local music selection to test the 
audio.

 

Page 13 

LED Lighting Controller

The LED Control Assembly (see 

Figure 10-B

) controls 

all of the decorative lighting for the jukebox.  It controls 
56 separate ultra-bright RGB LEDs. 
 
The LED Control Assembly provides adjustments for the 
following features: 

1.  Choice of 10 different color and pattern settings. 
2.  Music Beat Sensitivity (audio cable needed for 

operation) 

3.  Flashing Rate (Speed) 
4. Brightness 

 

Speed (Flash Rate) 

The Speed (flash rate) can be adjusted from very 
rapid to approximately once every 2 seconds. 

This Speed control affects the Rainbow Effect, Color 
Cycle, and Beat to the Music Modes, but none of the 
Single Color Modes. 

To adjust the flash rate, turn the Speed dial 
counterclockwise to make the flash rate slower, and 
clockwise to make it faster. 

Brightness 

Turn the Brightness control counterclockwise to make 
the LEDs dimmer, and clockwise to make them 
brighter. 

Music Beat Sensitivity for LEDs 

(an audio cable is needed for this operation)

 

The MUSIC control sets the Music Beat Sensitivity.  
The Speed control also has an effect on this 
adjustment; generally the faster the Speed control is 
set, the less influence the music will have on the 
LEDs.  It is recommended to have a relatively slow 
speed setting so the music will have a greater 
influence on the LEDs. 

To adjust the Music Beat Sensitivity, make a 
selection.  When it starts playing and you hear the 
music, rotate the SPEED control completely 
counterclockwise and the MUSIC control completely 
clockwise.  Slowly turn the MUSIC control 
counterclockwise to adjust the Music Beat Pattern.  
Then adjust the SPEED control clockwise until you 
achieve the desired effect. 

If you do not want the LEDs to flash to the music, 
rotate the MUSIC control fully counterclockwise. 

 

 
 
 
 
 

Figure 10-B – LED Control Assembly 

 
 
 
 

Color and Light Pattern Settings 

When the jukebox is in standby, the perimeter lighting 
can operate in one of 10 different patterns as outlined 
on the following page. 
 
Four DIP Switches are used to set the various 
lighting patterns. This will set the pattern that is seen 
when the jukebox is muted (in standby) or if music is 
playing but the MUSIC control is set to its fully 
counterclockwise position.  See the chart on the next 
page for DIP switch settings. 
 
Note:  When changing from one pattern to another, 
the new pattern will be start only after the old pattern 
has finished its complete cycle and is about to restart 
at the beginning. 

SPEED 

BRIGHTNESS 

DIP SWITCHES 

MUSIC 

 

Page 14 

DIP Switches on LED Lighting Controller for Color and Light Pattern Settings 

 

SW1  SW2  SW3  SW4 

Pattern 

Off 

Off 

Off 

Off 

Rainbow Effect (fades from one color to the next) 

Off Off Off On 

Color Cycle (Aqua, Purple, Blue, Yellow, Green, Red) 
This pattern is used when ‘Beat to the Music’ is active and a song is playing.

Off Off On Off Single 

Color 

Blue/Green 

(Aqua) 

Off 

Off 

On 

On 

Single Color Red/Blue (Purple) 

Off On Off Off Single 

Color 

Blue 

Off 

On 

Off 

On 

Single Color Red/Green (Yellow) 

Off On On Off Single 

Color 

Green 

Off On On On Single 

Color 

Red 

On Off Off Off Dimmed 

White 

On Off Off On Flashing 

White 

 

Page 15 

 

 

Section C -  

Audio Description & Operation 

 
 

•

  Audio System Description 

•

  Audio System Features and Settings 

•

  Sound & Speaker Set Up 

•

  Connecting to Additional Power Amplifiers 

•

  Connecting a Paging Microphone 

•

  Connecting Speakers to an Audio Transformer 

•

  Setting Volume Zones 

•

 Indicator LEDs 

•

  Signal Inputs & Outputs 

 

 

Page 16 

Audio System Description 

 
 

 
 
 
 
 
 
 
 
 
 
 

 

 

Figure 1-C – Rock-Ola

®

 / Peavey

®

 Sound System for Rock-Star Lx 

 

 
 

The audio system in the Rock-Star Lx jukebox is a 
result of collaboration with one of the best commercial 
and musical instrument amplifier manufacturers in the 
world

—

Peavey Electronics

®

.

 

 
The Peavey IPR 1600 Power Amplifier is rated at 
1600 watts into a 2 ohm load, however, AMI 
recommends a load no less than 4 ohms.  At 4 ohms, 
the Peavey IPR 1600 delivers 530 watts* per channel. 

* Watts RMS, 1000 Hz, FTC method

  

 
The system consists of a dual stereo (4-channel) pre- 
amplifier, combined with a two channel power 
amplifier.  One pre-amplifier output is designated as 
“Internal Output”, the other is designated “External 
Output”. 
 
The system may be operated as a single zone or a 
dual zone system with separate volume controls for 
each zone. Optionally, the system may be configured 
to operate up to 4 mono zones. From the factory, the 

internal output

 is sent to the Peavey power amplifier. 

Extension speakers are connected directly through an 
audio distribution transformer. 
 

Please Note: 

This section mentions Internal and 

External Pre-Amplifier Outputs. With factory default 
pre-amplifier and volume control settings, “Internal” 
refers to the two channels controlled by the “INT” 
volume buttons and normally regulate the extension 
speakers’ volume.  “External” refers to the 2 channels 
controlled by the “EXT” volume buttons. This audio 
signal may be used to feed an auxiliary power

amplifier. The standard IR remote control may be 
configured to operate the internal and external 
channels separately. If an optional Multi-Zone Volume 
Control is used, or if you wish to assign your own 
zones, the outputs are designated: 
 

Internal Left 

=  Channel 1 

Internal Right  =  Channel 2 
External Left   =  Channel 3 
External Right  =  Channel 4 

 
 

Specifications and Operating Features 

 

•

  Separate volume levels for Paid Play and 

AutoPlay/Background Play

 

•

  Switchable Stereo/Mono Modes

 

•

  Separate 5-band equalizers for each channel

 

•

  Multiple volume control configurations

 

•

  Built-in Paging System input

 

•

  Switch setting for microphone gain. Dial control for 

maximum microphone volume

 

•

  Music Level While Paging settings. Settings are 

split to provide separate channel control

 

•

  “Always On” amplifier for special event audio and 

background music functions. Only if jukebox is 
turned off with IR, RF, or optional Multi-Zone 
Remote Volume Control.

 

•

  Always On Automatic Volume Control (AVC) 

 

 

Page 17 

Audio System Features and Settings 

The SyberSonic audio system is preset at the factory 
for optimum operation; however, some adjustment 
may be required to achieve the best sound or 
operating features for your particular environment.  
Some audio system settings are in the software and 
are easily set using the jukebox touchscreen. Others 
are set on the hardware. 

The audio system features and adjustments are 
described below. Hardware setting instructions are 
included here. Instructions for Setting the Pre-
Amplifier Software are in the 

Network Setup, Jukebox 

Operation, Operator Setup Screen Manual

. 

Volume Control/Zone Settings and Linking – 

These are software settings that control the behavior 
of the various remote volume controls.

 

The software is capable of addressing four volume 
controls. Rock-Ola’s optional 4-channel volume 
control has a fixed address of VCU4 that cannot be 
changed. Rock-Ola’s optional 2-channel volume 
control is factory set to VCU1, but it may be changed 
with DIP switches on the Peripheral Interface. Rowe’s 
Volume Control Units may be connected as long as 
their address is configured to either VCU2 or VCU3. 
(Refer to Rowe’s documentation for setting specifics.) 
The default address designations are as follows: 

VCU1 = Rock-Ola 2-zone volume control* 
VCU2 = Open 
VCU3 = Open 
VCU4 = Rock-Ola 4-channel volume control 
 

* Both the Rock-Ola 6-Button and Rock-Ola RF Volume Controls 
may be connected simultaneously; however, the button functions 
cannot be set differently for each.

 

Stereo/Mono Switch – 

Sets the audio system to 

operate in Stereo or Mono modes. This switch is 
preset at the factory to Mono. We recommend 
leaving it set this way, as it is necessary for multi-
zone operation.

 

Equalizer

 

–

 This is a software setting that changes 

speaker tone by increasing or decreasing the 
response (gain) of a particular frequency range. Each 
of the 4 possible zones/channels has separate 
settings.

 

Balance

 – Set the channel balance by increasing or 

decreasing the power amplifier’s gain controls.

 

Audio Volume During Paging - Mic Routing –

 

These software settings establish a fixed volume 
level for any music playing during a page. Each of the 
4 channels has separate settings. Mic Routing allows 
you to set which channel(s) will have the paging 
signal allowed/disallowed.  This may be used to 
create a zoned paging system.

 

Paging Microphone Volume – 

Establishes the 

maximum paging volume. Set the maximum 
microphone volume using the Level knob on the Pre-
Amplifier. A gain switch is also provided to match the 
input impedance of the microphone. Instructions to 
connect a paging mic can be found on page 19.

 

Volume Limit

 

–

 

Maximum volume for each channel 

may be limited by decreasing the power amplifier’s 
gain controls.

  

Default Volume Level – 

A preset volume level set in 

the software that the jukebox will use upon power up. 
This feature can be turned Off or On.

 

Audio Modes – 

These are software settings that 

control how the jukebox handles normal play, 
autoplay, background play, and auxiliary audio. See 
the 

Network Setup, Jukebox Operation, Operator 

Setup Screen Manual

 for details. 

 

 

Page 18 

Sound & Speaker Set Up

The Rock-Star Lx incorporates a 1600 Wrms Power 
Amplifier for the speakers. In its default configuration, 
the Power Amplifier is connected to the Pre-Amplifier 
INT outputs, and volume is adjusted by using the IR 
Transmitter. The output of the Power Amplifier is 
connected to the 70251-A Audio Transformer unit 
which matches power output from the amplifier to 
speaker loads. In addition, outputs for 70-volt CV 
systems are provided. Note: The 70-volt CV Taps are 
rated 150W max per channel. 
 
If more power is required for an installation, the 1600 
Wrms amplifier may be replaced with a 2,600 Wrms 
Power Amplifier. This optional amplifier may NOT be 
used with the 70251-A Audio Distribution 
Transformer. 

The figure below is a representation of the Audio 
Transformer Assembly. Its purpose is to match the 
external speaker load to the Peavey Power Amplifier 
output so that the optimum amount of power is 
delivered to the extension speakers.  
 
For best performance, speakers should be connected 
to the highest tap that will not result in an overload. 
An overload is defined as any connection scheme 
that will cause higher power consumption than the 
amplifier is capable of delivering. 
 

 

 

The rest of this section assumes that standard equipment – the PV-1600 Power Amplifier and Audio 
Transformer Assembly – is used. It is also assumed that you are familiar with the Amplifier Description and 
Operation section. 

 
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 

Figure 2-C – Audio Transformer Assembly 70251-A 

 

 
 

WARNING: Do NOT 
use the 70251-A 
Audio Transformer 
Assembly with a 
PV-2600 Power 
Amplifier. 

 

Page 19 

Connecting to Additional Power 
Amplifiers or “House” Systems

 

 
To yield 3 or 4-zone mono or 2-zone stereo, the jukebox 
may be connected to an additional power amplifier. To 
do so, leave the amplifier inside the jukebox connected 
to channels 1 and 2. The additional amplifier should be 
connected to channels 3 and 4, powered by the signal 
available at the EXT output RCA jacks.  Volume will be 
controlled via the IR Transmitter. 
 
If the jukebox is to be connected to a House system that 
will provide all of the amplification 

and

 volume control, 

the House system may be fed with either the INT or EXT 
output RCA jacks. After connecting to the house system, 
set the Pre-Amp output to the desired maximum level 
via the jukebox volume control. Then, disable the 
jukebox volume control by accessing VCU Setup in the 
Service Mode and unchecking the appropriate 
channel(s). See the 

Network Setup, Jukebox Operation, 

Operator Setup Screens Manual

 for details. 

 

NOTE:

 It is highly recommended that the “Fixed” output 

or the direct output of the Core NOT be used to drive the 
House system, unless that system contains ground loop 
elimination circuitry and audio processing that will 
compensate for a variation of signal level from one 
selection to the next (AVC). These features are built into 
the Pre-Amplifier, and they appear at the “INT” and 
“EXT” outputs. 

 

 

 

Pre-Amplifier Channel Assignments 

INT Left 

=  Channel 1 

INT Right = Channel 2 
EXT Left   =  Channel 3 
EXT Right  =  Channel 4 

 

Connecting a Paging Microphone 

 
The Advanced SyberSonic Pre-Amplifier can accept 
virtually any paging microphone. Pictured below are 
wiring diagrams for the most common paging kits. The 
necessary connector is included with a paging kit. To 
use other paging kits, you will need to acquire one (1) 
Amp part number 640250-4 housing (RMC P/N ST-
11244) and four (4) Amp part number 640252-1 
contacts (RMC P/N ST-11245) or equivalent. 

                                  

                 

 

Rock-Ola®                  Yoga Microphone Kit  

      02379-01                              02379-02 

 

 

Rowe

®

  

 

 

NSM

®

 

 

 

 

Generic (Ground Switch to talk) 

 
 

Connecting a Paging Microphone 

The paging system works by either sensing audio on the 
signal line, or by grounding pin 3 (switch). Whatever 
microphone is used, it must have some kind of switch to 
mute the audio when not in use. 

Set the microphone gain switch to “LOW” and the gain 
control at midpoint. Press the talk button on the 
microphone and speak into it. The “Status” LED on the 
amplifier should blink and the microphone signal should 
be heard in the speakers. Adjust the microphone gain 
control to the loudest level you want the location to be 
able to use. If more gain is necessary, turn the 
microphone gain switch to “HIGH”. 

CAUTION:  Be sure the gain control is turned down 
to avoid speaker damage from acoustical feedback. 

Refer to the amplifier settings for adjusting which 
channels hear paging, the music level while paging, and 
the length of time before the music comes back up. 

1 

2 

3 

4 

Red

Black
Shield

 

Page 20 

Connecting Speakers to an Audio Transformer 

Determining which tap(s) of the Audio Transformer to 
use may be accomplished two ways: impedance 
matching, or distributing power. 

In the case of 

impedance matching

, calculate the 

impedance load for each channel, and then connect 
to the appropriate tap. To calculate the load 
(assuming like-impedance speakers are connected in 
parallel) divide the number of speakers into the Ohms 
value of one speaker. For instance, if you have two 8-
Ohm speakers per channel, the impedance is 4 
Ohms. (2 divided into 8 equals 4.) Once the 
impedance is calculated, connect the extension 
speakers to the tap that is equal to or lower in value 
than the calculated impedance. In this case, you will 
connect to the T7 tap. Note: When using impedance 
matching, only one transformer tap may be used. If 
you wish to use multiple taps, you must use the 
power distributing method. 

If 

distributing power

, simply add the amount of 

power consumed for each connected speaker and 
make sure the total is 450 Watts or less. For 
example, 3 MTX® speakers connected to T7 will 
result in a power consumption of 450 Watts. If a 4

th

 

MTX speaker is connected to any other tap of that 
channel, it will result in an overload because the 
maximum amplifier power is already being used. 
Connect speakers to a lower tap. 

The chart below shows the number of speakers that 
may be connected to a particular tap of the Audio 
Distribution Transformer, along with the amount of 
power each speaker may consume when connected 
to that tap. It also indicates the minimum impedance 
for each tap. 

 

 
 

 

 

 

 

 

 

 

 

 

 

 
IMPORTANT:

 The Amplifier will automatically limit if 

there is an overload. If the red DDT LEDs on the front 
of the amplifier are illuminated most of the time, then 
an overload condition exists and must be corrected. 
Turn down the gain controls on the front of the 
amplifier, or limit the maximum volume in the 
operator console, until the DDT LEDs are out or until 
they just flash briefly with music peaks. Operating the 
unit with the DDT LEDs fully lit may result in an 
overheat condition, which may damage the amplifier 
and/or the speakers. 

*WARNING

: Connecting more than the indicated 

maximum number of speakers to a particular 
transformer tap will result in an overload, which 
will likely damage the amplifier and void its 
warranty. 

 
 
 

 

Number of Speakers / Power (Wrms) per Speaker per Tap* 

Transformer  

Tap 

Spkr(s) connected  

T1 to Tx

 

Allowable # of Peavey

®

PR or Other 8-Ohm 

System @ Power 

Consumed

 

Allowable # of  

MTX

®

, Bose

®

 or 

Other 6-Ohm System 

@ Power Consumed

Allowable # of Peavey

®

 

652S or Other 4-Ohm 

System @ Power 

Consumed

 

Minimum 

Impedance 

T7 

1 to 4 @ 112W ea 

1 to 3 @ 150W ea 

1 to 2 @ 225W ea 

2 Ohms 

T6 

1 to 8 @ 56W ea 

1 to 6 @ 75W ea 

1 to 4 @ 112W ea 

1 Ohm 

T5 

1 to 16 @ 28W ea 

1 to 12 @ 37W ea 

1 to 8 @ 56W ea 

0.5 Ohms 

T4  

1 to 32 @ 14W ea 

1 to 24 @ 19W ea 

1 to 16 @ 28W ea 

0.25 Ohms 

T3 

1 to 64 @ 7W ea 

1 to 48 @ 9W ea 

1 to 32 @ 14W ea 

0.13 Ohms 

NOTE: Be sure the speakers you use match the power rating for the tap to which they are connected. 
For instance, 8-Ohm speakers connected to T7 must be able to handle 112 watts. 

 

Page 21 

Power delivered to each speaker 

 

 
 
 

WARNING 

     Be sure the maximum power rating of the speaker used 

     is higher than the maximum power delivered. 

 

 

 
 
 

 
 

Figure 3-C 

 
 

!

 

Page 22 

Setting Volume Zones 

The Rock-Star Lx Digital Downloading Jukeboxes 
have the capability of controlling up to four 
independent volume zones when using Rowe’s IR 
Remote, Rock-Ola’s Multi-Zone Volume Control, or 
Rowe’s Digital Volume Control Unit (VCU). An 
optional power amplifier may be required for some 
situations. 
 

Volume Control (Zone) Linking 

There may be times when you do not want a location 
to have separate control of the internal and external 
amplifiers. Or perhaps you want two or more areas to 
have separate volume control. SyberSonic’s 
advanced electronic system allows “linking” of its 
volume controls. 
When linked, pressing either the Internal or External 
(1 and 2 on remote) buttons will cause the linked 
channels volume to change. 
 

Indicator LEDs 

The Digital SyberSonic Pre-Amplifier has LEDs to 
give a visual indication of its operating condition and 
status. The LEDs and their functions are as follows: 

 

Power -

 When lit it indicates the amplifier has power. 

Status - 

Indicates when the paging system 

(microphone) is active. 

Steady On – 

Normal operation. Paging system is 

available. 

Flashing – 

Paging system is in use. 

COM

 

– 

Indicates when the pre-amplifier receives 

instructions from the jukebox’s Core Computer. 

Always Off – 

Indicates a communication fault 

between the pre-amplifier and Core Computer. 

Single One Second Flash on Power Up – 

Pre-

Amplifier Processor is running. 

Steady Heartbeat – 

Normal operation 

communicating with the Core. Setup instructions 
received and installed. 

Steady On – 

Communication fault. Pre-Amplifier 

initially received computer commands, but then 
lost communication. 

Flickering or Intermittent Flashing – 

Pre-

Amplifier is receiving instructions from Jukebox 
Core Unit. 

Mute – 

When lit it indicates the control amp outputs 

are muted. 

Signal Inputs and Outputs 

The Digital SyberSonic Pre-Amplifier has five (5) sets 
of RCA type jacks.

 

 
 
 
 
 
 
 
 

Figure 4-C – RCA Jacks 

Each set of RCA jacks has separate functions: 

Main In

 

– 

This connection is the audio signal that is 

being fed directly from the Sound Card in the Core 
Unit Audio Output into the pre-amplifier. 

Fixed Out

 

– 

This connection is an unconditioned 

analog audio output from the Core unit.

 

BGM In

 

– 

This connection allows the input of a line 

level signal (maximum 1 volt RMS) from another 
audio source (such as a tape player, TV, or FM tuner) 
to be fed into the pre-amplifier for auxiliary 
background music amplification.  The BGM volume 
level may be set separately, or linked to change 
along with the normal play volume. The background 
music inputs have level trim controls. These are small 
screw-driver adjustable potentiometers located 
between the two RCA jacks. Carefully adjust them to 
set the level of the background music as desired. The 
AVC will act on this signal to try and maintain it even 
if the location changes the level externally. 

Note:

 If enabled, this input is designed to 

automatically switch between the AUX BGM and 
Main inputs, where the Main input always takes 
priority. 

WARNING 

Do not connect the AUX BGM Inputs 
to the speaker outputs of a receiver or 
power amp, as this will damage the 

jukebox amplifier and void its warranty. Use a 
line converter with an actuator if necessary. 

 

Int. Out

 

- 

Left & Right – 

These connections are a 

variable-level output signal directly from the pre-amp. 
In the default configuration, the signal level follows 
the internal volume control. If the optional Multi-Zone 
Volume Control is used, channels 1 and 2 control 
these signal levels respectively. 

Ext. Out

 - 

Left & Right – 

These connections are a 

variable-level output signal directly from the pre-amp. 
In the default configuration, the signal level follows 
the external volume control. If the optional Multi-Zone 
Volume Control is used, channels 3 and 4 control 
these signal levels respectively. 

!

 

Page 23 

 

 

 

Section D -  

Service & Maintenance 

 
 

•

 Routine Maintenance Schedule 

 

Page 24 

Recommended Routine Maintenance 

Heat is the biggest enemy of electronic 
components. Proper maintenance is essential for 
maximum earnings and reliability. 

It is very important to keep all cooling fans clean. 
Once dust and dirt is visible on a cooling fan, the 
airflow is reduced by at least 25%. There are several 
cooling fans in the Rock-Star Lx jukebox (see 

Figure 

1-D

, next page). 

Recommended preventative maintenance 

Routine Service 

The following steps take about 3 minutes and should 
be performed at each collection. 

1.  Check that the cabinet cooling fans are not 

blocked. 

2.  Check the CPU fan from the “Health Status” 

Screen. 

3.  Visually inspect the Power Supply Fan for 

operation. It should be spinning at a high speed 
at all times. 

4.  Visually inspect the amplifier fan for operation. 

It should be spinning at a low speed if not 
playing, and a higher speed if playing. 

5.  Visually inspect the fan at the top of the inside 

of the front door.  Ensure that air is blowing out 
and the fan looks clean. 

6.  Be sure that nothing is resting on top of a wall 

unit or otherwise blocking the airflow around 
any machine. 

Collecting from the Bill Acceptor 

1.  Unlock and open the front door. 
2.  To remove the bill stacker, slide the tab on the 

bottom of the bill acceptor towards the front 
door and pull the stacker down. 

3.  Open the side door on the bill stacker to 

remove the cash. 

4.  Slide the bill stacker back on the bill acceptor. 

Be sure the green light is on (for MEI, make 
sure the green lights/arrows are flashing). 

5.  Close and lock the front door. 

Minor Service 

Perform a minimum of every 3 months if operating 
more than 14 hours per day, operating where 
smoking is allowed, or is otherwise in a dusty 
environment.  Perform a minimum of every 6 months 
if operated less than 14 hours per day and in a very 
clean environment. You will need a new, soft 2” 
paintbrush*. 

1.  Gently brush* dirt from the cabinet cooling 

fans.  Verify fan operation. 

2.  Brush* dirt from the power supply fan.  Verify 

fan operation. 

3.  Brush* dirt from the amplifier fan.  Verify fan 

operation. 

4.  Brush* dirt from the fan located inside the 

front door at the top of the door.  Verify fan 
operation. 

5.  Check the operation of the CPU fan from the 

“Health Status” Screen. 

6.  Listen to the power supply fan and CPU fan 

for excessive noise or vibration. 

7.  Clean the bill acceptor with an approved 

cleaning card. 

8. Clean the Credit Card Reader with an 

approved cleaning card. 

9.  Clean and calibrate the touchscreen. 

 

Cleaning the Touchscreen 

Any standard glass cleaner can be used to clean the 
touchscreen.  Always spray the glass cleaner on the 
cloth or towel and not directly on the touchscreen.  
Glass cleaner sprayed directly on the screen could 
possibly leak inside and cause damage. 

 

Cleaning the Door Panel 

The door panel is made of polycarbonate. We 
recommend cleaning with a mild cleaner and a soft 
cloth to avoid scratching the surface. 

 

Annual Service 

The following steps should be performed every year 
in addition to everything in the minor service section. 

1.  Vacuum the interior of the cabinet and fans. 
2.  Inspect the power cord for fraying or damage. 
3.  Check the power ground. 
4.  Check all LAN connections and wiring. 

5.  Listen to all speakers to make sure they are 

operating correctly. 

 

Scheduled 

maintenance

 always 

costs less time and money than an 
unscheduled breakdown. 

 

 

Page 25 

 

 

Fan Locations 

 

NOTE

:  The fan at the top of the front door is not shown in diagram below. 

 
 

 

 
 

Figure 1-D – Inside View of Cabinet 

 

 

 

 

 

 

Page 26 

 

 

Section E -  

Parts Catalog 

 
 

•

 Front Door 

•

  Bill Acceptor Assemblies 

•

  Inside and Outside Cabinet 

•

 LCD Assembly 

•

 Electronic Components 

•

 Harnesses 

•

 Accessories 

 

 

Page 27 

Front Door 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

OUTSIDE VIEW 

12

18

24

32

20

11

27

2

31

17

1

16

12

18

See "Bill 

Acceptor 
Assemblies" 
for parts 
details

 

Page 28 

Front Door 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

INSIDE VIEW

 

 

Page 29 

Front Door 

 

INSIDE VIEW – SHOWN WITHOUT BACK COVER, LCD & BRACKET ASSEMBLY 

 

 

22

5 25

27

3

7

3

35

22

29

27

3

7

A

SECTION A-A

A

27

20

8

32

11

29

1

24

29

7

17

27

22

7

12

 

Page 30 

Front Door 

 
 
 

Ref. 

Qty. 

Part # 

Description 

1 

1 

61194001 

Bezel – 32" Display 

2 

1 

34099501 

Bezel – Card Reader 

3 

5 

34098501 

Bracket – Display Clamp 

4 

2 

22312001 

Bracket – Latch Hook 

5 

1 

34098901 

Bracket – Light Block 

6 

1 

22317001 

Bracket – LED Mounting 

7 

6 

22314001 

Bracket – Panel Retainer 

8 

2 

22315001 

Bracket – Hinge Reinforcement 

9 

1 

22311001 

Bracket – Roller 

10 

1 

22318001 

Bracket – Front Door Strut 

11 

4 

89973724 

Carriage Bolt #10-24 x 1 - 1/2 

12 

4 

61333 

Casting – Corner 

13 

1 

34099101 

CBA Triple LED 200MA 

14 

1 

22164607 

CBA White LED 

15 

1 

61194401 

Cover – Back 

16 

1 

40981102 

EXT. – Right Side 

17 

1 

40981101 

Extrusion – Left Side 

18 

2 

61297 

Extrusion – Top/Bottom 

19 

1 

61195401 

LCD & Bracket Assembly 

20* 

4 

HW3252 

Nut – #10-24 Keps Hex* 

21* 

4 

87841600 

Nut – #4-40 Keps Hex* 

22* 

16 

87842300 

Nut – #6-32 Keps Hex MS* 

23* 

1 

87843000 

Nut – #8-32 Hex MS, Keps* 

24 

1 

61194601 

Panel – Front Door 

25* 

3 

80403003 

Screw – #8-32 X 3/16 PH PHMS S.F.* 

26* 

4 

80443012 

Screw – #8-32 X 3/4 Hex WHM* 

27* 

31 

80393007 

Screw – #8-32 X 7/16 FHPS* 

28* 

2 

28277901 

Screw – M3 X 6 Phil/Pan Head* 

29* 

34 

80493008 

Screw #8-32 X 1/2 Phil/Pan Head* 

30* 

2 

80443012 

Screw -#8-32 X 5/8 Phillips FH SF* 

31 

1 

22185301 

Credit Card Reader 

32 

2 

22309002 

Slip Hinge – Female 

33 2 

70121724 Spacer 

34 

5 

70500004 

Support – Circuit Board 

35 

12 

70120019 

Washer – Heavy 

36 

1 

25156910 

Washer – Shoulder 

37 1 

22213801 Wheel 

38 

1 

22140920 

Ribbon Cable Assembly 

39 3 

70800101 Tie 

Wrap 

40* 1 58923-A-LF 

Ground 

Jumper 

41 1 

70093401 Cable 

Clamp 

 
 

*Components not shown in drawing. 

 

Page 31 

Bill Acceptor Assemblies

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

 

 
 

 

22316001 – Single MEI Bill Acceptor (700 bill) 

Ref.  Qty. 

Part # 

Description 

1 

1 

22135613  B/A – MEI Downstack 

2 

1 

34098701  Bezel – MEI B/A 

3 1 

34098801 

Blockout 

B/A 

4 

2 

40981201  Bracket – B/A Mounting 

5 

1 

22320202  Gasket – MEI B/A 

22316003 – Single Coinco Bill Acceptor (700 bill) 

Ref.  Qty.

Part # 

Description 

1 

1 

22135614  B/A – Coinco Downstack 

2 

1 

34098601  Bezel – Coinco B/A 

3 1 

34098801 

Blockout 

B/A 

4 

2 

40981201  Bracket – B/A Mounting 

5 

1 

22320201  Gasket – Coinco B/A 

22316004 – Dual Coinco Bill Acceptors (700 bill) 

Ref.

Qty.

Part # 

Description 

1 

2 

22135614

B/A – Coinco Downstack 

2 

2 

34098601

Bezel – Coinco B/A 

3 

1 

34098801

B/A – Blockout 

4 

2 

40981201

Bracket – B/A Mounting 

5 

2 

22320201

Gasket – Coinco B/A 

6 2 

34022338

Dual B/A Harness 
(not shown) 

7 

1 

34100001

CBA & Cover Assembly 

22316002 – Dual MEI Bill Acceptors (700 bill) 

Ref. 

Qty. 

Part # 

Description 

1 

2 

22135613  B/A – MEI Downstack 

2 

2 

34098701  Bezel – MEI B/A 

3 

1 

34098801  B/A – Blockout 

4 

2 

40981201  Bracket – B/A Mounting 

5 

2 

22320202  Gasket – MEI B/A 

6 2 

34022338 

Dual B/A Harness 
(not shown) 

7 

1 

34100001  CBA & Cover Assembly

1

3

7

4

2

5

 

Page 32 

Inside and Outside Cabinet

 

 

 

 

 
 

INSIDE 

CABINET 

    LOCK 

PARTS 

 
 

26

25

23

22

24

 

Page 33 

Inside and Outside Cabinet

 

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

OUTSIDE CABINET 

 

Ref.  Part # 

Description 

Ref. 

Part # 

Description 

1 

ST-11530 

Bushing, Wire Access Holes 

14 

40955703 

Rowelink Controller 

2 

70251-A 

Audio Distribution Assembly 

15 

70260-1A 

Core Assembly 

3 

ST-11527 

Hex Bolt ½-13 x ¾ 

16 

28280004 

Router 

4 70261-1A  Pre-Amplifier 

Assembly 

17 61170003 

Amplifier 

5 

40982101 

Power Supply 

18 

58679 

Push-Button (Power) 

6 

21581801 

ATX Reset Button 

19 

58620-LF 

Power Cord 

7 

21581801 

Router Reset Button 

20 

59953-LF 

Spool, Aluminum 

(4 places)

 

8 60820-LF  Fan 

(2 places)

 21 

59944-LF 

Wall 

Bracket 

9 60809-A-LF Fan 

Filter 

Housing 

(2 places)

22 22321201 

Lock 

Catch 

(2 pl)

 

10 21895504 

Fan 

Grill 

(2 places)

 23 

34100601 

Lock 

Arm 

11 40982401 

Fan 

Bracket 

24  59363 

Spring 

12 

22320701 

Power In Transfer Box Assy 

25 

22321101 

Lock Cam 

13 

40976901 

Lighting Controller 

26 

34100501 

Lock Arm Short 

18 

19

20 

21 

20 

 

Page 34 

LCD Assembly

 

 

3

FLANGE TO

THE OUTSIDE;

BOTH SIDES

9

4

8

4

7

1

6

2

5

 
 

   OUTSIDE 

VIEW 

     INSIDE 

VIEW 

 
 
 

Ref. 

Qty. 

Part # 

Description 

1 

2 

61194201  Display Mounting Bracket 

2 

2 

61194301  LED CBA Mounting Bracket 

3 

6 

40976601  Inner LED Lights Circuit Board Assembly 

4 

2 

40976602  Outer LED Lights Circuit Board Assembly 

5 

6 

28254502  M4 X 10 Phil Pan Head Screw 

6 

24 

70500004  Circuit Board Support 

7 

8 

70500006  Circuit Board Support 

8 

1 

61194701  32” Touchscreen Display 

9 

1 

22212820  Ribbon Cable Assembly 

 

 

Page 35 

Electronic Components

 

 

Power Supply Assembly 40982101 

 

 

 

 

 

 

 

Ref. Qty. 

Part #

 

Description

Ref. Qty.

Part #

Description

1 

1  34099701 Circuit Board Assembly

 

8 

1  25241206 Circuit Board Insulator 

2 

6  21375903 Convenience Outlet - 3 Wire 

 

9 

4  80403006 #8-32 X 3/8 Phillips Screw 

3 

1  22118703 Power Inlet – IEC 320 C-14

 

Components not shown above: 

4 

1  70073618 Circuit Breaker – 15 AMP

 10

1 34099801 Power Supply Harness

 

5 

1  30785704 Rocker Switch (DPST)

 11

2  87843000 #8-32 Keps Hex MS Nut

 

6 

1 22135405 Jumper 

Plug

 12

1  21963846 Wire & Terminal Assembly

 

7 

1  61195601  Power Supply Cover 

13

2  21963845 Wire & Terminal Assembly

 

Pre-Amplifier Assembly 70261-1A 

 

 

 

 

 

 

Ref. Part #

Description

 

1

62004-A PCB, 

Pre-Amplifier 

2

61184-LF 

Power Cube, 18VDC, 1Amp 

3

61080-A-LF Cover, 

Pre-Amplifier 

70261-1A 

1

4

3

2

5

6

7

8

9

 

Page 36 

Electronic Components 

 

Core Assembly w/ AMI System Interface 70260-1A 

 

1

3

6

7

8

9

10

11

4

2

5

12

13

 

 

  

Ref.  Qty.  Part Number 

Description 

Ref.  Qty.  Part Number

Description 

1 1 

61176513 

Computer Core 
Assembly 

8 

1 

61188002 

Core and Rowelink Bracket 

2 4 

ST-06348 

Screw - #6-32 X ¼” Phil 
Pan Head (inside cover)

9 

6 

87842300 

Keps Nut - #6-32  

3 2 

80442304 

Screw - #6-32 X ¼” Hex 
WHS 

10 1 40955703 

Rowelink Controller 
Assembly 

4 1 

61992-LF 

Peripheral Interface 
Cover 

11 

1 

58902-A-LF 

Volume Control Harness 

5 1 

40981401 

Peripheral Interface 
CBA 

12 4 ST-11572 

Thumbscrew (for reference 
only–not part of assembly) 

6 1 

61973-A-LF 

Rowelink 

Harness 

7 2 

80742304 

Screw - #6-32 X ¼” 
Sems Hex WHMS 

13 1 

AMI Hard Drive

(Contact your authorized 

Rock-Ola distributor for replacement)

 

 

 

 

Page 37 

Harnesses

 

 

M o le x   # 8 7 0 3 1 -0 4 3 3

o r  e q u iv a le n t   (2   p la c e s )

4 .  6 0 8 4 2 -2 A -L F  

6

B lu e

3 .  5 8 9 0 2 -A  

Y e llo w

1 .  6 1 9 7 2 -A -L F

1

2

4

5

3

6

(P 1 2 )

3

4

5

1

2

P IN   2

P IN   3

P IN   1

P IN   3

P IN   1

P IN   2

P IN   6

B LU E

W H ITE

P IN   2

P IN   1

P IN   3

P IN   4

R E D

B LA C K   1

B LA C K   2

W H ITE

Y E L LO W

B LA C K   2

B LA C K   1

B LU E

T e le p h o n e   C a b le   6   C o n d u c to r  -  R e d   1 2 "   lo n g

7

A MP

K EY

P IN   7

Y E L LO W

R E D

Y E L L O W

B L U E

1 0 .0 "

(P 1 4 )

R e d /Ye l

R e d /O rg

R e d /B rn

R e d /W h t

R e d /G rn

R e d / B lk

(P 4 )

(P 2 )

5

2

3

4

1

B rn /W h t

3

6

7

5

4

1

2

3

1

2

5

6

W h ite   2

W H I T E

B L A C K

(P 2 3 )

G R E E N

R E D

B la c k   2

B la c k  3

B lu / W h t

B la c k  1

2

3

4

1

W h ite   1

1

5

7

2

8

4

9

3

1

6

R e d   S trip e

To  P in  1

B lu / W h t

R e d / B lk

R e d / G rn

W h it e   2

B rn /W h t

Y e llo w

W h ite   1

B la c k  1

R e d / W h t

R e d /O rg

B la c k  3

B lu e

R e d /B rn

P IN   1

R e d /Ye l

2 .  6 1 9 7 3 -A -L F  

 

Page 38 

Harnesses 

 

G re en /Y ello w ,  1 6  AW G ,  U L A W M  3 0 0 V  Stra n d ed ,7 .0 " Lg

Y e llo w

8 .  5 8 9 2 3 -A -L F  

9 .  2 2 2 1 2 8 2 0

W h i te

B la c k

R e d

G re e n

5 .  6 2 0 6 0 -A -L F

        6 2 0 5 9 -A -L F

7 .  6 2 0 0 9 -A -L F  

6 2 0 5 9 -A -LF

B lu e

6 2 0 6 0 -A -LF

6 .  3 4 0 9 4 3 5 0

 

Page 39 

Harnesses 

 

 

 
 

 

10.  34022338 

11.  34022342 

12.  34033235 

13.  34037940 

14.  34100303 

15.  34099901 

 

Page 40 

Harnesses 

 

Item 

Part number 

Description 

1 

61972-A-LF 

Rowelink Serial Harness 

2 

61973-A-LF 

Rowelink Harness 

3 

58902-A 

Communication Harness, 12” 

4 

60842-2A-LF 

Cabinet Fans Harness 

5 

62059-A-LF and 
62060-A-LF 

Audio Harness, Dual RCA, 6” and 
Audio Isolator Harness, 24” 

6 

34094350 

Peavey Audio Input Harness 

7 

62009-A-LF 

Wired Volume Control Harness, 24” 

8 58923-A-LF 

Ground Strap, 7” 

9 

22212820 

LED Board Interconnect Harness 

10 

34022338 

Dual Bill Acceptor Harness 

11 

34022342 

Single Bill Acceptor Harness 

12 

34033235 

Ribbon Lighting Harness 

13 

34037940 

ATX Reset Harness 

14 

34100303 

Audio Output Assembly Harness 

15 

34099901 

Peripheral Cabinet Harness 

16 

62002-A-LF 

Ctr On / Reset / LED Harness 

(not shown)

 

17 61122-LF 

Power 

Cord, 

right-angle, 3 feet 

(not shown)

 

 

Page 41 

 Accessories

 

 
 

Part Number 

Description 

22118911 

Handy Pack (contains the following) 

21958306 IR 

Transmitter 

40846302 IR 

Receiver 

34037905 IR 

Receiver 

Cable 

22310001 Cabinet 

Feet 

58620-LF Power 

Cord 

22022611 

Installation and Owner’s Manual 

70004-1A 

2-Channel Remote Control 

62009-A-LF Remote 

Control 

Cable 

ST-11327    (2) 

#8 x 1 1/2” Phillips Pan Head Screws for 2-Channel Remote 

60608-A 

Lock Cam (Ace Lock) 

 

 

62021-A 

Service Envelope (contains the following) 

62022 Warranty 

Card 

ST-11149 Spade 

Connector 

ST-11572    (4) 

Thumbscrew, 6-32 x 1/4”, Hard Drive Mounting 

 

 

22200861 

Small Parts Kit (contains the following) 

89986124    (4) 

Screw, Lag 1/4 x 1-1/2” Hex Head 

ST-04565-D 

8-32 x 1” Phillips Head Screw 

86663614 

#8 x 7/8 Type 17 Screw 

 

 

Optional Kits 

02468 

Wireless, RF Remote Control Kit 

 

 

02476 

4-Channel Wired Remote Control Kit 

 

 

Page 42 

 

 

 

Section F -  

Troubleshooting 

 
 

•

 LED Indicators 

•

 Troubleshooting Chart 

•

 Connection Diagrams 

•

 Contact Information 

 

 

 

Page 43 

LED Indicators 

 
The LEDs are described below and can help you isolate a problem.  For Rock-Ola’s Digital SyberSonic 
Pre-Amp LED indicators, see page 22. 
 
 

ROWELINK CONTROLLER 
 

 

5 VDC, 12 VDC, 24 VDC, and 24 VAC LED’s 

Should be on.  On when there is power to the ROWELINK CONTROLLER. 
 

IR RCV LED 

Flashes whenever any IR signal is seen by the IR RECEIVER.  May flash due to ambient light. 

 

KID RL TX LED 

Should be flashing **.   Flashes when the ROWELINK CONTROLLER sends an RL signal back to 
CORE COMPUTER.  Rate is approximately ten times per second. 
 

CC RL RX LED 

Should be flashing**.   Flashes when ROWELINK CONTROLLER receives a RL signal from one of 
the RS-485 bus devices.  Appears almost continuously on (rate is more than 20 times per second). 
 

CC RL TX LED 

Should be flashing **.   Flashes when Rowelink Master Commands are sent from the Computer 
Core.  Appears almost continuously on (rate is more than 20 times per second). 
 

CRDT RL TX LED 

Should be flashing **.   Flashes when the ROWELINK CONTROLLER sends a RL signal back to 
the CORE COMPUTER.   Rate is approximately once per second. 
 

CRDT STATUS LED 

Will flash when a coin is inserted and the CRDT RL TX LED is flashing.  May or may not flash when 
a coin is inserted if the CRDT RL TX LED is not flashing. 

** When the COMPUTER CORE ASSEMBLY is powered up, then it may take several minutes for 
the LED’s to start flashing. 
 
 

COMPUTER CORE ASSEMBLY 

 
+5 V LED (GREEN) 

This should be lit whenever the jukebox is connected to 120 VAC service. 
 

HDD LED (RED) 

This LED should be lit only when the hard drive is being accessed by the computer. 
 
 

POWER SUPPLY ASSEMBLY 

 
+12 VDC (RED) 

 

 

Page 44 

Troubleshooting Charts 

 

The best way to isolate a problem is to determine its cause.  The following charts should help to narrow 
down which module is failing and whether it can be fixed or it needs to be replaced. 

Start with finding the “Problem” column that relates the closest to the problem you are experiencing and 
then match it to the closest “Symptom”.  There can be many “Probable Causes” listed for each Symptom.  
The Probable Causes are listed in decreasing order of probability.

P

ROBLEM

 

S

YMPTOM

 

P

ROBABLE 

C

AUSE

 

At the first boot up screen, 
“Detecting IDE Primary 
Master” reports “None”. 

1.  There is no hard drive in the computer. 
2.  The plugs are not completely seated in the hard drive. 
3.  The data cable or power cable has come loose from the 

motherboard or hard drive. 

Application 
does not boot 
up. 

The boot up process stops 
at “DISK BOOT FAILURE, 
INSERT SYSTEM DISK 
AND PRESS ENTER.” 

1.  There is no hard drive in the computer. 
2.  The data cable or power cable has come loose from the 

motherboard or hard drive. 

3.  The hard drive is dead. 

The Bill Acceptor LED’s 
on the front door fail to 
light. 

1.  The plug is not completely inserted into the outlet. 
2.  The wall circuit is not “hot”. 
3.  The ON/OFF switch on the power supply is in the OFF 

position. 

4.  The circuit breaker in power supply is open. 

Jukebox will 
not operate 
when powered 
ON. 

The Bill Acceptor LED’s 
come on, but the 
application will not boot. 

  The system power supply or the LCD is defective or 

unplugged. 

The LCD does 
not work. 

The computer fan is on 
and all systems LEDs and 
lights are normal. 

1.  The power plug, video cable, or LCD power supply wiring 

is not seated completely. 

2.  The system power supply is defective. 
3.  The LCD is dead. 

The 
touchscreen 
does 
not work. 

The application boots up, 
but the touchscreen does 
not respond to touch. 

1.  The USB cable is not seated completely at the LCD or at 

the Core Computer. 

2.  The touchscreen is not calibrated. 
3  The touchscreen is dead. 

Nothing happens after 
pressing the calibration 
button. 

1.  The USB cable plug is not fully seated at the LCD or at 

the Core Computer. 

2.  The touchscreen is dead. 
3.  The motherboard in the Core Computer has failed. 

The 
touchscreen 
will not 
calibrate. 

The calibration program 
runs, but will not respond 
to touch. 

1.  The USB cable plug is not fully seated at the LCD or at 

the Core Computer. 

2.  The touchscreen is dead. 
3.  The motherboard in the Core Computer has failed. 

No sound from jukebox, 
although the application 
reports “Now Playing…a 
New Song.” 

1.  Volume control is turned all the way down. 
2.  Volume control is broken. 
3.  Audio cables are disconnected or loose from the Core 

Computer or the pre-amp. 

4.  The amplifier is overloaded and shutdown. 
5.  The audio mode input routing or muting is configured 

incorrectly. 

No music from 
jukebox. 

No sound from jukebox 
and the application 
doesn’t appear to be 
playing the song selected. 

1.  There are no more credits available for play. 
2.  Reject song was activated. 

 

Page 45 

P

ROBLEM

 

S

YMPTOM

 

P

ROBABLE 

C

AUSE

 

Machine is 
locked up 
during normal 
runtime. 

Bill acceptor is taking 
money but credits are not 
accumulating and the 
touchscreen is not 
responsive. 

  The Core Computer is locked up.  Reboot it by pressing 

and releasing the ATX Reset Switch. 

The bill acceptor will not 
accept a bill. 

1.  The bill acceptor is full. 
2.  The bill box was not re-installed on the bill acceptor 

correctly. 

3.  There is a jammed bill in the device. 
4.  The plugs are not inserted securely at the acceptor. 
5.  The bill acceptor is defective. 

The bill 
acceptor does 
not work. 

The green lights on the bill 
acceptor are not flashing. 

1.  The cable is damaged at the acceptor. 
2.  The jukebox has disabled the bill acceptor.  Put the 

jukebox into normal operating mode. 

3  The bill acceptor is defective. 

Location 
network line 
not installed 
in the 
location. 

There is no designated 
broadband line installed in 
the location. 

1.  The inside wiring installation appointment was not 

scheduled. 

2.  The inside wiring installation has not occurred. 
3.  The line was not installed in the pre-selected location. 
4.  The line (jack) was not labeled by the technician. 

When the power supply is 
connected to the router, 
nothing happens. 

1.  The AC power plug is not fully inserted in the receptacle 

on the back of the router. 

2.  The wall plug is not “hot”. 

The “Link/Act #” light (on 
the front of the router) 
does not light up when an 
Ethernet cable is plugged 
in the respective port. 

1.  The Ethernet port is defective. 
2.  The jukebox is not powered on. 
3.  The cable is loose at the Core Computer in the jukebox. 

Router does 
not work. 

The WAN light does not 
light up. 

1.  The broadband connection is not plugged into the WAN 

port. 

2.  The cable modem or DSL modem is not powered on. 

The feature has never 
been available in the 
location. 

1.  There is no Ethernet cable connection between the router 

and the jukebox. 

2.  The Ethernet cable is not fully seated in the port on the 

Core Computer or in the back of the router. 

3.  The connection is loose between the installed line and the 

router. 

4.  The cable is bad. 
5.  The Internet line is down. 
6.  The hard drive trigger code was not entered. 

The “Music 
On Demand” 
feature does 
not work. 

The feature was available, 
but is no longer available. 

1.  The connection has become loose between the router and 

the jukebox. 

2.  The connection has become loose between the installed 

line (jack) and the router. 

3.  All the lights on the front of the router are ON. 
4.  The router was shut off or lost power. 
5.  The Internet service provider (ISP) is down. 
6.  The AMI Entertainment server is down. 

 

 

Page 46 

J1

 

1

2

3

4

J2

 

1

2

 

RLC DISCRETE

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

 

 

1

2

3

 

 

1

2

3

 

FAN CKTS

1

2

3

4

5

6

7

 

CABINET PERIPHERALS

1

2

3

4

5

6

7

8

9

10

11

12

 

RF REMOTE POWER

1 2 3 4

 

CPE

1 2 3 4 5

 

12V POWER

1

2

3

4

 

 

1

2

 

15

 

15

 

15

 

 

1

2

 

15

WIRED REMOTE

 

1 2 3 4 5 6

 

 

1

2

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

 

 

1

2

3

4

6 BUTTON WIRED REMOTE

 

1

2

3

4

5

6

 

 

1

2

3

4

5

6

RF REMOTE ASSY 61601-A

 

1

2

3

4

5

6

ROWELINK RS485

 

1

2

3

4

5

6

SHEET 1

WIRING DIAGRAM - PERIPHERAL INTERFACE ASSEMBLY,

(R)

(40976801 CBA RGB Controller)

22212820

(G)

(BL)

40976901 RGB Controller

STRIPE

+12V  common

AUDIO IN

R/Y

R/O

R/BR

R/W

R/B

B-1

W- 1

B-2

B-3

R/G

BL

BL/W

Y

W- 3

BR/W

R

R

B

B

Y

BL

B

R

FAN1-

FAN1+

FA N1-TACH

FA N2-TACH

FAN2-

PRE-AMP RS485

BL

BR

B-1

BL/W

W

BR/W

W

W

W

(discrete leds)

W

(discrete led)

GND

+12V

GND

+12V

GND

+6V

C

C

A

A

C

A

A

C

GND

+12V

+9V  COM

+9 VDC

ROWELINK A

ROWELINK B

ON/OFF CONTROL

MUTE NOT

58703-A

BLY G R B W

(part of assy 70260-1A)

PERIPHERA L

INTERFACE

(cba 61956 -A )

34099101

22164707

34033235

22140920

60842-2A-LF

34099901

60820-LF

60820-LF

B-2

B-3

40976601

D1   D2   D3   D4   D5   D6   D7

J1

D1   D2   D3   D4   D5   D6   D7

J2

J2

40976601

J1

J1

D1   D2   D3   D4   D5   D6   D7

J2

40976601

D1   D2   D3   D4   D5   D6   D7

J2

40976601

J1

J2

40976601

J1

D7   D6   D5   D4   D3   D2   D1

22212824

J1

40976601

J2

D7   D6   D5   D4   D3   D2   D1

J1

40976601

J2

D7   D6   D5   D4   D3   D2   D1

J1

40976601

J2

D7   D6   D5   D4   D3   D2   D1

62009-A-LF

B

W

G

R

BL

Y

INT

EXT

>

>

>

>

CAN

MUT

70004-1A

LED LIGHTING, RF REMOTE, AND 2 CH VOLUME CONTROL

OPTIONAL

TO CORE
COMPUTER
ATX PWR SUP
SHEET 4

TO POWER SUPPLY
ASSY
40982101 SHEET 3

TO ROWELINK
CONTROLLER ASSY
40955703 P6 SHEET 2

B

W

G

R

BL

Y

WIRED
REMOTE

CPU

58902-A-LF

61973-A-LF

RF XMTR
61215-A-LF

TO ROWELINK
CONTROLLER ASSY
40955703 P4 SHEET 2
AND CORE COMPUTER
ATX PWR SUP SHEET 4

POWER

BR

B-3

BL

B-2

58679

CPE RESET

21581801

Connection Diagrams 

 

 

 
 

 

 

 

 

 

 
 

 
 

 

 
 

 
 

 

 

 

 

 

 

 

 

 
 
 
 

 

 

 

 

 

 
 

 

 

 
 
 

 

 
 

 
 
 

22212820

 

Page 47 

P3

AMP MUTE

1

2

P23

1

2

3

4

5

6

 

 

1

2

3

4

5

6

7

8

9

10

11

12

RS232 ROWELINK

DB9 FEMALE

5

9

4

8

3

7

2

6

1

P3

 

1

2

3

4

5

6

7

8

9

10

11

12

P18

COUNTER

1

2

3

P1

 

1 2 3 4 5 6

P2

 

1 2 3 4 5 6

P14

1

2

3

P4

FAN CKTS

1

2

3

4

5

6

7

RJ12

P8

1

2

3

4

5

6

S1 POWER

S4  REJECT

S2 CA LIBRA TE

S3 SERV ICE

P12

SWITCHES

1

2

3

4

5

6

NOT USED

RJ12

P7

1

2

3

4

5

6

P5

RJ12

1

2

3

4

5

6

P6

RJ12

1

2

3

4

5

6

P16

POWER SW

1

2

P15

REJECT SW

1

2

P2

VIDEO SW

1

2

3

4

5

P21

DUAL ROW

1

2

3

4

5

6

7

8

9

10

P20

1

2

3

4

5

6

7

8

 

 

1

2

3

4

5

6

7

8

9

10

11

12

P17

MDB ACCEPTOR

1

2

3

4

5

6

P19

DUAL ROW

1

2

3

4

5

6

7

8

9

10

 

 

1

2

3

4

5

6

P10

POWER OUT

1

2

3

4

TB1

1

2

3

4

 

 

1

2

3

4

P11

IR DETECTOR

1

2

3

4

5

6

 

 

1

2

3

4

5

6

SHEET 2

WIRING DIAGRAM - ROWELINK CONTROLLER ASSEMBLY,

BILL ACCEPTOR, 4 CH VOLUME CONTROLS

BL

Y

TO BA #1

PINS 6 & 10 KEYED

ROWELINK

<

BA #2

34022342

DSRb

34022338

BL

Y

RIb

ROWELINK CONTROLLER

>

+12VDC

RTSb

SIGNA L

>

W

BILL

ACCEPTOR

+12V DC

40955703

DTRb

22135613

HARNESS 34022338

WIRING IS SHOWN FOR A SINGLE BILL
ACCEPTOR

IF 2 BILL ACCEPTORS ARE REQUIRED, 
THE HARNESS THAT IS SHOWN 
PLUGGED INTO BA #1 NOW PLUGS
INTO P3 OF 34095701.  THEN HARNESS 
34022338 PLUGS INTO P1 OF
34095701 AND BA #1.

+12V DC

B

G/Y

RJ12

POWER IN

<

>

ON/OFF CTRL

>

+12V  COM

RXDb

PINS 6 & 10 KEY ED

W

OPTIONAL

34095701

DCDb

C TSb

P22

B

G/Y

OPTIONAL

GND

POWER IN

>

+12V  COM

TXDb

<

22135614

or

KID RL TX

24V A C

CONTROLLER LED'S

CRDT RL TX

CC RL TX

STATUS

+5V DC

+12V  DC

IR RCV

CC RL RX

+24V  DC

ROWELINK

ROWELINK
DISCRETE
WIRE

ROWELINK

ROWELINK

ON/OFF CONTROL

MUTE NOT

+9V  COM

ROWELINK A

ROWELINK B

+9 VDC

+9V  COM

+9 VDC

ROWELINK A

ROWELINK B

ON/OFF CONTROL

MUTE NOT

SERVICE

REJECT

CALIBRATE

POWER

EVENT SW

GROUND

Y

BL

R/Y

R/O

R/BR

R/W

R/B

R/G

W-2

W-1,2

B-1

B-3

BL/W

BR/W

(RLC)

(part of assy 70260-1A)

(cba 61135706)

62045-A-LF

61973-A-LF

58902-A-LF

(part of assy 70260-1A)

(part of assy 70260-1A)

MEI AE2681D7EUS

Bill  Acceptor

CoinCo VL61D47US01

Bill Acceptor

BILL

700

BOX

TO CORE COMPUTER

COM2 PORT SHEET 4

TO PERIPHERAL
INTERFACE
61956-A SHEET 1

TO PERIPHERAL
INTERFACE
61956-A SHEET 1
AND CORE
COMPUTER
ATX PWR SUP
SHEET 4

COIN SW 1

COIN SW 6

INHIBIT A LL

COIN SW 2

LED ON/OFF

NC

MUTE

IR SIGNAL

COIN SW 4

GND

+9V DC

+12V

COIN SW 3

COIN SW 5

+9V  COMM

LED A ANODE

C OIN   B SIG

C OIN   A C OM

LED B CATHODE

C OIN   A SIG

C OIN   B C OM

COIN

ACCEPTOR

COIN

SWITCHES

G/Y

CREDIT

34022342

GROUND

VL61D47US01

Bill Acceptor

SIGNAL GND

COMMON

+24V DC

CoinCo

120 VAC

or

BA #1

R

MEI

KEY

22135614

B

BR

BOX

SIGNAL IN

22135613

W

700

PINS 6 & 10  KEYED

SIGNAL OUT

AE2681D7EUS

Bill  Acceptor

BILL

>

>

>

>

>

>

>

>

VOLUME

CA NCEL

PA USE

A

C

B

*

PWR

W

B

G

R

V OLUME

>

>

>

>

>

>

>

>

CH1

CH2

CH3

CH4

MIC1

MIC2

MIC3

SINGER

POWER REJECT FUTURE

MODE

(cba 62016-A)

70189-1A ASSY

+12 VDC

9 V COMMON

+9 VCD

12 V COMMON

9 V COMMON

ROWELINK B

ROWELINK A

+9 VDC

34032901 ASSY

(cba 40910401)

OPTIONAL

TO P7 OF 
POWER SUPPLY ASSY
40982101 SHEET 3

40846302

IR RECV'R

34037905

IR XMTR
21958306

ON/OFF CONTROL

MUTE NOT

+9V  COM

ROWELINK A

ROWELINK B

+9 VDC

OPTIONAL

34037908

61342-A-LF

+9 VDC

ROWELINK B

MUTE NOT

ROWELINK A

+9V  COM

ON/OFF CONTROL

 

 

 

 

 

 

 

 

 

 

 
 
 
 

 

 
 

 

 
 
 
 

 

 

 

 
 

 

 

 

 

 

Page 48 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RS485

1

2

3

4

P3

1
2

3

P4

 

1

2

3

4

5

6

P5

 

1

2

P6

 

1

2

P2

 

1

2

3
4

P1

 

1
2

3

4

P7

1

2
3

J3

 

1

2

3
4

5

6
7

8

J2

 

1
2

3

4
5

6

7

8

1

2

3
4

J1

 

1

2
3

4

5
6

7

8

9

 

 

1

2

3

4

5

 AC OUTLET

 

SHEET 3

WIRING DIAGRAM - PREAMP, PEAVEY AMP,

OUTPUT TRANSFORMER ASSEMBLY

+

+

PEAVEY

AMP

CH-A

CH-A

-

R

W

CH-B

PREAMP

R

FIXED-OUT

INT

BGM-IN

L

OUTPUT

INPUT

CH-B

-

61084-A

ASSY

70261-A

62004-A)

(cba

B

G
W

BL/W

BR/W

B-1

PWR_SUP

ROUTER

MONITOR

W

CBA

34099701

POWER_SUPPLY_ASSY_40982101

GND

L

N

+12V
GND

CTRL

OUT

EXT-OUT

MAIN-IN

OHMS

2

2

1

1/2
1/4

1/16

COM
COM

COM

COM

1/16

1/4

1/2
1

2

2

J4

OHMS

+

-

+

-

R-CH
L-CH

R-CH

L-CH

L

R

R

L

L

R

L

R

G

R

R

B/R

W

G

W

B/R

OUTPUT-XFMR-ASSY

70251-A

21121240

60905-1A-LF

21121240

21121240

TO
ROUTER
ADAPTER
SHEET 4

TO MONITOR

SHEET 4

TO ATX PWR

SUP SHEET 4

TO COMPUTER CORE
AUDIO OUTPUT
SHEET 4

TO
PERIPHERAL
INTERFACE
61956-A
SHEET 1

TO BA
POWER IN
SHEET 2

TO
PERIPHERAL
INTERFACE
61956-A AND
SWITCHES
SHEET 1

TO 110

VAC INPUT

61122-LF

58620-LF

62060-A-LF

62059-A-LF

 

 

 

 

 
 

 
 
 

 

 

 

 

 

 

 
 
 
 

 

 
 

 

 
 

 
 
 
 
 
 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

61190101 

70261-1A 

 

Page 49 

L

N

G

 

ETHERNET

RJ45 JACK

1

2

3

4

5

6

7

8

 

 

SVGA VIDEO

DB15 MALE

10

15

5

9

14

4

8

13

3

7

12

2

6

11

1

SVGA VIDEO

DB15 MALE

10

15

5

9

14

4

8

13

3

7

12

2

6

11

1

1

2

3

4

Green-Audio

Blue -  headphones

Yellow -  Microphone

 

1 2 3 4 5 6 7 8

COMPUTER

TO JUKEBOX

1 2 3 4 5 6 7 8

1 2 3 4 5 6 7 8

1 2 3 4 5 6 7 8

1

2

3

4

5

6

7

8

RJ12

1

2

3

4

5

6

WAN or

ETHERNET

1 2 3 4 5 6 7 8

PS2 KEYBOARD

MINI-DIN 6

1

2

3

4

5

6

MOUSE

MINI-DIN 6

1

2

3

4

5

6

 

 

1

2

 

DB9 MALE

5

9

4

8

3

7

2

6

1

1

2

3

4

1

2

3

4

 

 

1

2

3

4

5

6

7

8

9

10

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

32 INCH 

FLATSCREEN

DISPLAY &

TOUCHSCREEN

61194701

IEC 320 MALE

POWER INLET

70260-1A

CORE

COMPUTER

ETHERNET

LEDS

D+

COM2

D-

MONITOR ID 1 IN (or DDC data I/O)

MONITOR ID 2 IN (or reserved)

MONITOR ID 0 IN

SIGNAL GND

GREEN

BLUE

GREEN RETURN

H-SYNC

MONITOR ID 3 IN (or DDC clock I/O)

V-SYNC

RED RETURN

SYNC  RETURN

BLUE RETURN

NC

RED

USB PORT

GND

+5VDC

ROUTER
AC
ADAPTER

SPARE PORT

SPARE PORT

SPARE PORT

WIRELESS ETHERNET ROUTER

34037940

TO ISP

PROVIDER

PROVIDED BY CUSTOMER WHEN REQUIRED

MODEM

MODEM

POWER

ATX
POWER
SUPPLY

28280004  D-LINK 4-PORT WBR 1310

62045-A-LF

TO ROWELINK
CONTROLLER
ASSY 40955703
P22 SHEET 2

ATX-RESET

TO PREAMP 70261-A
L & R INPUTS
(VIA HARNESS 62060-A-LF)
SHEET 3

21121240

SUPPLIED WITH

COMPONENT

SHEET 4

**

34068708

61138123

TO MONITOR OUTLET
OF 40982101
POWER SUPPLY
ASSEMBLY
SHEET 3

TO PERIPHERAL
INTERFACE ASSY
61956-A SHEET 1
AND ROWELINK
CONTROLLER ASSY
40955703 SHEET 2

WIRING DIAGRAM - CORE COMPUTER, MONITOR,

ROUTER, MODEM, CARD READER

**

**

IEC 320 MALE

POWER INLET

TO ROUTER OUTLET
OF 40982101
POWER SUPPLY
ASSEMBLY
SHEET 3

TO UNSWITCHED
OUTLET
OF 40982101
POWER SUPPLY
ASSEMBLY
SHEET 3

DSRa

<

RIa

<

GND

<

<

DCDa

>

<

RTSa

RXDa

DTRa

C TSa

>

>

TXDa

D+

D-

GND

+5VDC

USB PORT

TOUCHSCREEN

TOUCHSCREEN

COM1

DCDb

>

> DSRb

RXDb

>

< RTSb

< TXDb

> C TSb

< DTRb

> RIb

GND

+12 VDC

GND

GND

+5 VDC

R

B

Y

B

+12 VDC

GND

B

Y

61973-A-LF

22185301 CREDIT

CARD READER

TO OPTIONAL
RF REMOTE ASSY
61601-A SHEET 1

21121240

21581801

62059-A-LF

 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
 

 

 

 

 
 

 

 

 

 
 
 
 
 

 

Page 50 

Contact Information 

 

 

For additional assistance, after contacting your distributor, contact: 

 

AMI Entertainment Network, Inc. 

 

USA and Canada call toll-free: 

1-877-762-6765 

(1-877-ROC-N-ROL)

 

Outside the USA and Canada call: 

(616) 243-3633 

 

E-mail: support@amientertainment.net 

www.amientertainment.com